The Assistant Manager
This Package provides you with the essential skills and knowledge needed to excel in a supportive leadership role within multifamily property management. This course focuses on building operational, financial, and supervisory capabilities, helping you to effectively manage and contribute to the success of your property
Course Highlights
Leasing & Resident Interaction:
Gain experience in leasing units by confidently presenting property amenities and benefits. Learn to handle inquiries, service requests, and maintain positive resident relations through effective communication.
Operational Support & Property Management:
Learn how to assist the Property Manager in running the property efficiently, following company policies to achieve revenue, occupancy goals, and property enhancement.
Sales & Marketing Strategies:
Develop an in-depth understanding of sales and marketing plans to effectively position your property. Conduct competitive analysis to stay ahead in the market.
Documentation & Reporting:
Understand the processes for preparing and proofreading rental paperwork, completing daily, weekly, and month-end reports, collecting payments, and handling injury and loss claims.
Resident Retention & Social Planning:
Explore strategies for improving resident retention, planning social events, and maintaining an inviting environment that increases resident satisfaction.
Property Maintenance & Safety Procedures:
Learn the importance of regular property inspections, identifying safety hazards, and executing timely corrective actions.
Financial Oversight:
Assist in managing finances, including collecting rents, processing deposits, and contributing to budget goals.
In Person Training
This course includes four (4) in-person sessions to provide practical experience and simulate real-world property management scenarios. These sessions are essential for Assistant Managers to be fully qualified for operational responsibilities and prepared for staffing opportunities at The Elite Leasing Academy.
With this training package, you will gain the foundational knowledge and hands-on skills to confidently support property operations, ensuring a seamless experience for residents and staff.